System Status

Now you can view the status of your data synchronization as well as other system details from the new System Status link in the left navigation panel in your EesySoft Dashboard.

Now you can view the status of your data synchronization as well as other system details from the new System Status link in the left navigation panel in your EesySoft Dashboard

nff 1 march 2019 - system status link-1

nff 1 march 2019 - system status pic


Clicking on System Status will give you details on the following: 

Synchronization
EesySoft Caas = Status for help items and the support center structure
EesySoft Delivered monitors = Status for out of the box monitors
Sync Process = Status for server synchronization
LMS Course, Course User and User information syncs = Status for LMS course info, enrollment, and users respectively
Variables
Sync On/Off = Indicates if you have your data sync in your Building block settings set to on, off, or on during off hours
Sync halted = Status for data synchronization
Database timezone = Based on your location
Local timezone = If this is not set, then the database timezone will be used for presentation of EesySoft data

We already have alert systems in place to handle most of these statuses if they return an error, but if you notice that a status reflects an error or have questions about what the value of any of the variables should be,  please contact support@eesysoft.com